Signups that never activate
The gap between someone paying and someone getting value is where churn is decided. An onboarding sequence that gets people to the first useful moment is worth more than most acquisition spend.
Where the money usually goes
These are the leaks I find most often in this kind of business. Not all four will apply to you. Usually two of them do, and usually nobody has measured either.
Support answering the same question forever
Every repeated question is an unbuilt system — a documentation gap, an onboarding gap, or a product gap. Counting them ranks the fix.
Data nobody looks at
Most online businesses already have the numbers that would change a decision and no habit of examining them. Four numbers reviewed weekly beats a dashboard nobody opens.
Manual work between tools
Rekeying between a store, a CRM and an email platform is hours a week plus an error rate. This is the single most automatable category of work there is.
How it works
One free call. I look at how work actually moves through your business, tell you where it is leaking and roughly what that is worth, and give you an honest answer about whether it is worth fixing. If the maths does not work, I will say so on the call.
If it does, projects are scoped and priced up front — no hourly meter — and what gets built is handed over working and owned by you. Plenty of businesses do one project and are set. See what I build and what it has done.
Other kinds of business: Home services · Contractors & trades · Professional services · Field service & fleets · Appointment businesses
Find your leak. Keep the money.
One free call. I'll tell you where your business is losing money or time, and whether it's worth fixing.